FREQUENTLY ASKED QUESTIONS
Q) We understand that real estate agents often represent several different properties at one time. How many properties do you represent at once, and how do we know our property will be your top priority?
A) In order to offer the best client service possible, Randy Ely and Nicholas Malinosky never represent more than 20 luxury properties at one time. Many agents will try to acquire as many listings as possible; that is not part of Randy and Nick’s business model. “We will give you and your luxury estate the attention needed to get your property sold at the highest price and in the least amount of time.”
Q) We have spoken with many brokers that use personal assistants when showing property and answering phones. Will I be dealing with you or an assistant?
A) When you hire Randy and Nicholas, that is who you get. From the initial listing meeting to the day of closing, Randy and Nick will be there personally. Because they are devoted to offering exceptional service to their clients, Randy and Nick accompany on all showings, answer their phones and emails personally, and meet face-to-face with all potential buyers.
Q) We previously had our oceanfront estate listed with another agent who never gave us feedback on showings or marketing. We finally asked for an update after six months of silence. Is this normal? How do you keep your clients up-to-date?
A) Randy and Nicholas are 100% committed to client relations. Not only do they provide detailed feedback for every showing, but they will also provide updates on all marketing efforts (both print and digital) and current market activity via email, phone or text. During the listing process, Randy and Nick will create a strategy for updates that is designed specifically to meet the Seller’s expectations – we also verify and pre-qualify every buyer that enters the home.
Randy and Nick are the quintessential brokerage team, from beginning to end the sale of my house was seamless. From the initial assessment through professional photography, staging, marketing, 24/7 attention to detail, buyer interface and ultimate closing I can say it was truly a pleasure. Their advice was sound, their timing perfect. I have known Randy both professionally and personally for over 20 years and am thrilled to have worked with him and his equally capable partner Nick. My only regret is not having contacted them sooner.
Randy and Nick, Francine and I want to thank you! Working with you ...to find a buyer for our Gulf Stream home was a pleasure. Seventeen years ago your real estate firm represented us when we purchased our Gulf Stream home. During those 17 years we've known you to be the best in South Florida real estate. That's why we chose you to help us sell our home. Yesterday, we closed within six months. Your professionalism and knowledge of the real estate market is bar none. We would highly recommend anyone to call Randy and Nick
Brian & Francine Stenz
We recently listed our Oceanfront house with Randy Ely and Nicholas Malinosky. From start to finish, both Nick and Randy were professional, thorough, innovative and resourceful in selling our house which had previously been on the market with other brokers for some time. Having sold oceanfront property for so long, they studied our house, came up with an innovated approach to marketing it, and got us results in record time. We are very happy with them. We would not hesitate to recommend them to sell anybody’s oceanfront property – it is clearly their specialty and they know the market inside and out.
Nick and Randy comprehend how to price a home and position it within the marketplace of active listings. They drive buyers into the listing through open houses and extensive marketing and they understand the negotiation process required to close a deal expeditiously. Nick and Randy bring all the tools required to build a sales campaign and, ultimately, sell the property quickly and for the right price.
“If you are thinking of listing or buying in the beach area, I highly recommend the real estate sales team of Randy and Nick. The marketing was fantastic, the web presence was second to none, and they were honest, team players and kept me posted on all activity along the way. They are the best and they did everything they said they would do. Nicholas was so prompt that he could launch a space shuttle. He never missed an appointment and I would grade him at 110%!”